Lynda.COM Gmail Essential Training

Author:
Susan Cline

Duration:
01h 55m

Released on:
3/3/2011

Exercise files:
No


In Gmail Essential Training, Google Apps trainer Susan Cline demonstrates how to streamline the communication process using this web application's advanced and hidden features. The course shows how to create filters to manage the flow of messages and demonstrates Gmail's powerful search function, which can find messages with just a click. It also describes how to customize the inbox to match any communication style, and organize names and email addresses using the Contact Manager.
Topics include:

    Navigating through conversations
    Utilizing various search techniques
    Controlling the flow of incoming messages with filters
    Creating and applying labels and filters to organize the inbox
    Importing and exporting contacts
    Responding directly to emails with live chat messages
    Using the built in voice and video chat features
    Reporting spam to train the spam filter
    Navigating Gmail Help and the Help forum



Introduction
Welcome           00m 52s
What's new           00m 39s

1. Getting Started
Introducing Gmail           01m 28s
Understanding the difference between Gmail and Google Apps email           02m 47s
The evolving interface of web applications           01m 37s
Creating and managing your Google account           04m 15s

2. The Gmail Interface
Navigating Gmail           04m 35s
Exploring conversation threads           03m 18s
Changing the layout and theme           01m 38s

3. Composing and Sending Messages
Composing new messages           00m 53s
Adding recipients to messages           01m 27s
Saving messages as drafts           00m 55s
Formatting messages           02m 44s
Adding images to messages           02m 59s

4. Replying and Forwarding
Responding to messages           01m 49s
Viewing and tracking sent messages           01m 03s
Forwarding messages and conversations           01m 26s
Introducing desktop notifications           01m 44s

5. Managing Attachments
Adding attachments to your messages           02m 24s
Downloading attachments           01m 12s
Viewing attachments in your browser           01m 30s
Opening, viewing, and storing attachments in Google Docs           01m 22s

6. Archiving vs. Deleting
Using the Archive button           02m 21s
Searching your inbox and archives           01m 03s
Deleting messages and emptying the Trash           01m 13s

7. Searching for Messages
Searching vs. sorting           01m 04s
Searching for messages by sender, subject, or keyword           02m 05s
Performing advanced searches           03m 45s

8. Organizing Your Inbox with Labels
Introducing labels           01m 36s
Creating labels and sub-labels           03m 53s
Applying labels to conversations           02m 20s
Applying labels automatically           02m 20s
Deleting, hiding, and renaming labels           01m 57s

9. Using Filters
Introducing Gmail filters           01m 36s
Labeling and archiving messages automatically           02m 40s
Forwarding messages automatically           02m 25s

10. Managing Contacts
Navigating the Contact Manager           04m 14s
Importing and exporting contacts           04m 28s
Creating and editing contacts           02m 33s
Creating personal distribution lists           02m 19s
Searching your contacts           01m 16s

11. Sending and Receiving Instant Messages (Chatting)
Communicating with instant messages           01m 24s
Managing a chat session           02m 31s
Using video and audio chat           03m 15s
Controlling how contacts appear in your chat list           02m 54s
Locating transcripts of chat sessions           01m 39s
Controlling chat session privacy           01m 20s

12. Customizing Your Inbox
Creating a Gmail signature           04m 07s
Setting the default text size, font, and font color           01m 45s
Changing the location of your chat list           01m 05s
Showing and hiding labels           01m 52s
Sending an automatic reply with the vacation responder           01m 52s
Managing spam           01m 00s

13. Getting Help
Navigating Gmail Help           02m 10s
Subscribing to the Official Gmail Blog           00m 38s

Conclusion
Additional Resources           00m 29s